Thump - We do things differently!
How We Work
We never underestimate the importance of service to our clients. We apply sound processes and procedures, providing information in advance and working with client approval at every stage. We start by developing estimates and schedules - and we stick to them. We identify approval structures and approval times for each stage of a project. Our procedures include detailed checking at predetermined dates.
Throughout the process, agreements, issues and actions are recorded through contact reports, and we keep our clients up to date through status reports.
We recognise that planning or process can occasionally go out of the window, but when the need is there, so are we.